This can be seen from the way you measure customer expectations and respond with the right response. This is where the role of customer communication can help you. Because with effective customer communication skills, you can build strong relationships, solve customer problems, and can also help increase sales. What are Customer Pain Points How to Identify & Solution Did you know that most customers are not happy with their experience when communicating with customer service? According to research conducted by Zendesk, only about 21% of customers feel that they can communicate with companies easily. Therefore, let’s discuss what customer New […]