Why is Customer Engagement Important for Your Business? When we talk about customer engagement, this includes the good and bad experiences they have, how they get involved and participate, to how often do they engage?Broadly speaking, customer engagement is an attempt to get customers involved and how you will build that relationship. This factor can also help you to find out, is customer A loyal to your business? Does customer B support your business? Customer Engagement Strategies You Can Do that the experience provided by a company is as important as the quality of its products and services. In short, […]